Please write a review for the Tsar hotel to highlight your experience -her in the forum it goes under all the other postings Or if suddenly in the high season, loads of bookings come toguether at the same time and the staff is busy filing reservations or doing something else and fails to close the availability with the agencies in time It's understandable if the hotel books a similar room in another hotel, pays a taxi to there, and of course apologises for that.
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Actually I don't understand the deeper reason for a Hotel offereing Groupon deals and then send people to a rotten hotel alternative - Groupon is to promote your business not to run it permanently. Yes, in those cases the alternative room should have similar conditions. The hotel chosen should also be closer to the one booked. Anyway, an overbooking is always the hotel's fault, even if it's done by mistake in the busy season. Sometimes you need to keep on!! This practice is quite common in Europe. It happened to me in Milan. I booked a hotel thru booking. Upon check-in in the morning, the front desk woman asked me to go to their sister hotel down the road.
I refused to go, she gave me a room in the hotel I booked.
Quite often hotel owner owns a few property. One has good rating, another one not so good rating, so they can use the high rating hotel to attracting booking and send them to not so nice sister hotel. Don't fall it. I stay in the lobby and tell all other incoming guests. This topic has been closed to new posts due to inactivity.
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Profile Join. Log in Join. Word of warning - Groupon deal to Tsar Hotel, Lisbon.
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